If you’re unable to collect your items yourself or arrange shipping, you can authorise a third party such as a transport company, family member, or friend to collect them on your behalf.
Before collection, please contact us to provide the name of the person or company collecting the items. We will note this authorisation on your account.
The authorised person will need to provide your Customer Number along with their own photo identification, such as a driver’s licence, at the time of collection.
If you would like more help or information, just click below to contact our friendly team.
