Usually you have about three days to pick up your items you have won but vary from auction to auction. You will find this information on the Auction Details page.
Sometimes, your items will remain at our warehouse but if you collect outside of the collection times it means we can no longer ensure the integrity of your items.
Other times we are bound by the onsite conditions, and limited access to an auction site, for example, a business that is closing down.
In plain English, we have to hand the keys back to the landlord by a certain deadline and if your items are left there, they are deemed as abandoned.
This is just to prevent people leaving us to look after their items for extended periods of time as we are constantly moving stock around and bringing new stock in!
If you would like more help or information, just click below to contact our friendly team.