We’ve made a change!
And it’s going to make your life so much better whether you’re a seller or a buyer!
Jeremy runs Door 3 here at Lloyds Auctions which is our drop off point for goods from our private sellers (as opposed to commercial sellers). You will also see Christian working alongside him, helping our sellers carefully bring in their goods for auction.
We have seen some major changes in the way Door 3 is run in the last few weeks and we think we have made the drop off process so much easier and better for Lloyds sellers and purchasers alike!
What was the old process and why wasn’t it working?
The old process for dropping off goods that private sellers wanted to auction was a spontaneous drop off.
Vendors would come in, put their name on the whiteboard and wait their turn. Because it was a ‘barbershop system’ it was first in, first served.
This meant that there could be up to 15 people waiting at a time, all with trailer loads of items to unload and then go through on the spot with our consignment team.
People were waiting a long time until it was their turn and it could also get pretty chaotic for our four-man Door 3 team. We now are able to provide next level service at Door 3!
What is the new process and why is it better for the seller?
The new drop off process, is different now but so much more efficient for everyone involved! Booking a drop off appointment prior to arriving at Door 3 means no more waiting and you know exactly what to expect.
If you want to sell items through us and you don’t have an ABN, then you simply email email@example.com and tell him what exactly it is that you would like to auction with us.
Attach a photo to the email of your items so that Jeremy can get a good idea of how long your drop off appointment will take and can let you know if there is anything that isn’t suitable for selling through us.
Jeremy will then book you in for an appointment time so when you turn up, you can drive straight up and start unloading with the help of Jeremy and Christian. This makes drop offs a breeze and saves so much time!
After your items are unloaded there is a very brief form to fill out that is a record of your appointment for you to keep and for us to note down anything important. You’re then you’re free to go, before the next person even turns up!
An appointment is usually booked for the following week of your initial email to Jeremy, and your items will go into auction 1-2 weeks after that (although antiques and coins take 3-4 weeks). It’s easy and quick!
What are we looking for and what are we not looking for?
The items we are looking for at Door 3 include antiques, coins, collectables, big catering items and brand new furniture.
High value items such as these are going to bring you ‘buck for your bang’ so we can make it as worthwhile for you as possible!
Jeremy sees a lot of unusual, but valuable items come through Door 3 including strange stamps from WWII and an incubator.
Don’t be disappointed when we turn down second hand furniture, old appliances like washing machines and dryers, cheap power tools or small homewares like cutlery and ornaments.
It just means we know that they probably won’t sell for a decent amount of money and you’re better off going somewhere that is a better fit!
Why is the new process better for the buyer?
We are intending to make our auctions more reputable with each lot being of higher value. No more weeding through lots of fridge magnet collections and old arm chairs to find the gold!
Our aim is to also make Door 3 stock unreserved as often as possible which means more unreserved, high end items for our customers to bid on, how exciting!
Finally, because Door 3 is more efficient now, it means we can have a larger team on the floor in our warehouse helping our buyers with collections and any queries our customers may have.
Overall, we believe this small change in process is so beneficial for all aspects of Lloyds Auctions and will only affect you in a positive way!